City customer offices closed on 3 and 4 June for necessary maintenance

30 May 2023

The City’s customer offices will be closed on 3 and 4 June 2023 for required maintenance. Customers should consider making use of other convenient payment options where possible and the City thanks customers for their understanding.

The City's municipal offices, including cash, motor vehicle registration and licensing, Human Settlements offices as well as Driving Licence Testing Centres (DLTCs) and municipal courts will all be closed. Customer offices in the Lansdowne Corner Mall, Liberty Promenade Mall, and Table Bay Mall will be closed. The City's online and e-Service portals will also be offline during this time.

Municipal accounts may be paid at any Shoprite/Checkers, Pick n Pay, PEP, Woolworths, USave, Ackermans, Lewis, Top It Up and selected Spar shops. Online payments may be made at www.powertime.co.za and www.easypay.co.za.

For account payments:

• Online: www.Easypay.co.za or www.powertime.co.za

• EFTs: Select the City as a bank-listed beneficiary. Use only your nine-digit municipal account number as reference

• Retailers: Shoprite/Checkers, Pick n Pay, PEP, Woolworths, USave, Ackermans, Lewis, Top It Up and selected Spar shops

• ATM: contact your bank to add the City as an ATM beneficiary

Since 1 July 2022, the City has switched to Pay@ as the new online and retailer third-party service provider for fine payments.

Motorists are advised that fines and warrants can now be viewed and paid online at https://www.paythat.co.za/ – this includes fines pre-dating 1 July 2022.

Other electronic payment methods are available by:

Card: VISA, Mastercard
EFT: ABSA, FNB, Nedbank, Capitec, Standard Bank
Scan to Pay: Masterpass, Snapscan, Zapper, FNB, Nedbank, ABSA

In the event that a motorist wants to pay their fines in person at a retailer, they can pay at selected Spar shops, if the fine pre-dates 1 July 2022.

Fines issued as from 1 July 2022 can be paid at selected Spar shops, as well as Ackermans, Builder's Warehouse, Game, Makro, PEP, Pick n Pay and Shoprite/Checkers Money Market kiosks.

We thank our customers for their patience during this time.

End

Published by:
City of Cape Town, Media Office